Contact Us — Transatlantic Direct Express

At Transatlantic Direct Express, we provide fast, reliable, and secure global logistics solutions tailored to your freight and shipping needs. Whether you need a tracking update, a custom freight quote, or assistance with customs documentation, our support team is ready to assist you.

Get in Touch

For general inquiries, detailed rate quotes, or account management, reach out to our customer service team via email or whatsapp.

Email: info@transatlanticdirectexpress

CONTACT US VIA WHATSAPP: +44 7311 815379 

Need a faster response? Use our Live Chat feature at the bottom right of your screen to speak with a customer support representative immediately. Live Chat is the quickest way to resolve urgent tracking questions or active shipment inquiries.

Frequently Asked QUESTIONS

We manage direct express freight between North America and Europe, offering express air cargo and ocean container shipping.

Use your tracking number or Bill of Lading on our online portal for 24/7 real-time GPS and port status updates.

Air freight typically arrives within 1 to 3 business days, while ocean freight standard transit times range from 10 to 18 days depending on the specific port pairs.

We offer comprehensive marine and cargo insurance policies to protect your goods against damage, loss, or theft throughout the entire transit process.

Yes. Our integrated logistics network offers complete end-to-end solutions, including pickup at origin, customs clearance, and final-mile delivery directly to your facility.

Our dedicated support team actively monitors all cargo, liaises directly with port authorities and customs officials, and keeps you informed of any potential delays with proactive resolution strategies.